Privacy Policy
Who we are
ScanClinic is a group of private healthcare clinics that offer a comprehensive diagnostic ultrasound services in Cavan, Drogheda and Navan. Our mission is to provide the highest quality diagnostic imaging services and to make our services affordable and accessible to everyone.
Contact details of the company
ScanClinic Ltd.,
18 Railway Road,
Drumavanagh,
Cavan,
Co. Cavan,
H12 RW22.
Contact details of Data Protection Officer
If you have any questions or concerns regarding the information we hold on you, the use of your information or would like to discuss further, please contact;
Data Protection Officer at
or +353 (41) 213 2123.
Privacy statement
At ScanClinic we are committed to being open about the information we collect about you, how we use this information, with whom we share it, and how we store and secure it. We recognise the importance of protecting personal and confidential information in all that we do, and take care to meet our legal and other duties, including compliance with relevant laws, regulations, and guidance under the General Data Protection Regulation (GDPR) to ensure that patient data is kept safe and secure.
Personal data will be obtained in a lawful, fair and transparent manner for a specified purpose and will not be disclosed to any third party, except in a manner compatible with that purpose.
“Personal data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller (“ScanClinic”).
All medical information is seen as “sensitive personal information” and we will endeavour to ensure your information is treated with the utmost respect and confidentiality. Our practices conform with the Medical Council guidelines and the privacy principles of the Data Protection Legislation including the EU General Data Protection Regulation 2018 and the applicable Irish Data Protection Acts.
Why we collect your information
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To support the delivery of our services.
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To help inform decisions that we make about your care.
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To facilitate the transfer of information (ultrasound reports and/or imaging) to/from third party healthcare professionals. This allows us to work effectively with any other healthcare providers and healthcare organisations who are involved in your care.
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To review the services we provide to ensure they are of the highest possible standard.
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To ensure our services can meet future needs (audit).
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To enable direct settlement with the HSE under the terms of the National Treatment Purchase Fund (NTPF), GP Access to Community Diagnostic (Ultrasound) and GP Hospital Waiting List initiative, where appropriate.
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To support the use of our website www.scanclinic.ie. The website employs cookies to operate effectively. More information on how this website uses cookies can be found at: Cookie Policy
Whenever possible non-identifiable information is used. We only store your information for as long as is absolutely necessary or legally required.
What type of information do we collect/hold?
We may need to hold personal confidential information about you to facilitate the delivery of our service or to otherwise support your care and treatment. Information is collected in a number of ways, via the HSE or your hospital, your consultant, referral details from your GP or other healthcare professional or directly given by you.
The type of information we collect may include:
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Basic details, such as name, address, date of birth, next of kin.
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Email address or IP address.
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Contact we have had, such as previous examinations with us, including referral letters, consent forms, ultrasound reports and images.
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Information from people who care for you and know you well, such as health professionals and relatives. This may include your previous medical history.
It may also include personal sensitive information such as sexuality, race, your religion or beliefs, and whether you have a disability, allergies or health conditions. It is important for us to have a complete picture, as this information will assist our staff, involved in your care, to deliver a high quality service to meet your needs.
Recipients of personal data
To provide best care possible, sometimes we will need to share information about you with others. We may share your information with a range of health and social care organisations and regulatory bodies. You may be contacted by any one of these organisations for a specific reason; they will have a duty to tell you why they have contacted you. Information sharing is governed by specific rules and law.
Healthcare professionals and organisations
You may be receiving healthcare from providers other than the medical professional who originally referred you to ScanClinic (i.e. private or voluntary hospitals, specialists etc). In order to assist in this process, we may occassionally, on your behalf, be asked to share your ultrasound report or imaging with those providers. We will only do so if there is a genuine need in order to ensure the highest quality of care is provided to you. We are careful only to share the information that is necessary for this purpose. Anyone who receives this information is also bound by confidentiality and the data protection laws. In certain situations, we may have to disclose your personal information to other agencies, in accordance with legal requirements, i.e. Dept. of Social Welfare, Department of Health, the Courts etc., or in an emergency situation to prevent injury to you or to other persons.
HSE
Under the terms of our agreements with the NTPF and with the HSE we are required, on a monthly basis, to transfer annoymised information to those bodies regarding examinations performed under the NTPF, GP Access to Community Diagnostic (Ultrasound) and GP Hospital Waiting List initiative, where appropriate.
Insurance companies
During your care we may need to share information with insurance companies where insurance plans are used to cover the costs of the service you as a patient are receiving. The data shared will be in the form of claims relating to the examination received so that appropriate payment can be made. The insurers that receive this information will be highlighted to ScanClinic by the patient during registration.
Details of transfers to third parties
We may sometimes be asked to pass your information (i.e. a copy of your ultrasound report or imaging) to authorised and accredited healthcare facilities or healthcare professionals who are based in other countries to facilitate your care or treatment. We do this on the on the basis that anyone to whom we pass it protects it in the same way we would and in accordance with applicable laws. For more information about overseas transfers, please contact us using the contact information provided above.
Retention period of your data
At ScanClinic we will only retain information for as long as is necessary. As a result, the retention periods will differ depending on the purpose of the processing and the types of data involved. Please note that the medical data we use when has reached the end of its legal retention period and is no longer required shall be disposed of securely in accordance with our retention policy and the HSE guidelines.
Protecting your data
We protect the personal data we hold from theft, accidental loss, corruption and other threats that would have a negative impact on our patients. These protective measures include:
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Not collecting personal data that we don’t really need.
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Destroying or anonymising personal data securely when we don’t need it anymore.
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Only allowing our staff and our suppliers to process the personal data they need to carry out their duties.
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Encrypting personal data to render it useless to anyone who is not authorised to access it.
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Making sure that staff are trained on how to handle personal data safely and securely and are fully aware of their personal responsibilities.
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Binding our suppliers to the same standards and duties of care that we hold ourselves to.
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Protecting our websites, networks and IT systems from unauthorised access and from threats such as denial of service attacks, viruses and malware.
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Making periodic checks that all of these measures are working well and making improvements to them when we think we can do better.
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Ensuring backups are completed on a daily basis.
Your rights
You have certain legal rights concerning your information and the manner in which we process it. These include:
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A right to get access to your personal information;
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A right to request us to correct inaccurate information, or update incomplete information;
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A right to request that we restrict the processing of your information in certain circumstances;
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A right to request the deletion of personal information excluding medical records
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A right to receive the personal information you provided to us in a portable format (please refer to the Subject Access Request section of our website;
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A right to object to us processing your personal information in certain circumstances; and
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A right to lodge a complaint with the Data Protection Commission (DPC). Contact details for the DPC are available at www.DataProtection.ie.
Some of these rights only apply in certain circumstances and so are not guaranteed or absolute rights. Please contact your local Deputy Data Protection Office if you have any queries or concerns about your rights.
Right to withdraw consent
You do also have the right to refuse/withdraw consent to information sharing at any time. We will fully explain the possible consequences to you at such a time as withdrawing consent could include delays in you receiving care.
Your right to complain
We try to meet the highest standards when collecting and using personal information. We encourage people to bring concerns to our attention and we take any complaints we receive very seriously.
You can submit a complaint to ScanClinic at any time by contacting;
Data Protection Officer at
or +353 (41) 213 2123.
You always have the right to complain to our supervisory authority.